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Customer Testimonials

Here are some examples of our customers comments....

 

Hi I would just like to say how pleased I was to receive the light fitting. It's up and working well. The packaging and delivery were excellent Thank you Mrs Gallacher Derbyshire

Hi Just a quick note to let you know that I received the glass this morning, before 9.30! and am very impressed with the service. Mistakes happen but the speed with which this has been resolved is fantastic. This is the second time we have purchased lights from yourselves and we are really pleased with both the quality of the products and service you provide and we would have no hesitation in recommending you to our friends. Thanks again Lesley Nicholls Essex

The lights arrived safely. Many thanks for a very quick delivery. The information you provide and the quality of packing also made for an easy, trouble free transaction. many thanks and best wishes, Marion Hall Milton Keynes

Hi Lynn, The light arrived on the day before Christmas Eve and was installed and working before night fall! Thank you for your help with liaising with the carriers and for your excellent customer service. Kind regards, Chris Leicestershire

Thank you. The light arrived safely. It has not yet been installed, but we are happy with the ordering and delivery service and it looks very smart. Deborah Suffolk

Hi Thank you for the receipt. We have been delighted with your excellent service, and the lamps are exactly as expected and arrived in perfect condition. Well done - we would certainly recommend you! Regards Chris Richbell Bucks

To Whom It May Concern, Just a few words to let you know how happy I have been with, both my lights and the after-service I have recieved. Delivery has been excellent and so was the product, so I wouldn't hesitate to recommend your company to my friends and I will certainly continue to buy from you in the future. Kind Regards Carmen Micchiardi London

Dear Sales Team, Just to let you know we received our goods extremely promptly and service was excellent. Regards Denise Coughlan Somerset

The service I received was exemplary from start to finish. When I rang with an initial enquiry, the phone was answered immediately - in contrast to many other web-based businesses, and the sales person was helpful. The products I needed were in stock and arrived extremely quickly and well-packaged. Angela Dean London

Hi Thanks for a terrific service you took the time to contact me to warn me that delivery may be delayed due to the Bank Holiday In fact the lights all arrived on Wednesday morning via your carrier and my electrician arrived on Friday to fit them Many thanks Mrs E Savage Oxon

I just wanted to express my thanks for the prompt service that I recently received. I had been looking for some flush-fitting, energy-saving lights for some time but was having trouble finding something that looked stylish. The bathroom and landing lights are now installed and look fantastic! I would certainly recommend you to others and look forward to ordering from you in the future. Kind Regards Kathryn James Tamworth, Staffs

Thanks To you and the team a prompt and efficient service with a personal touch, what a difference in a world of press this button for service this button for that this button for the other.Your follow up call to confirm things was great with no balances you have put faith back in the market again and yes I would recommend yourselves and already have done so. Kind Regards John W Dillon Burton on Trent

Dear Sales Team, Thank you for your e-mailed receipt. Your ordering procedure and service were second to none and were truly exceptional in today's world. The goods were delivered on time and I am pleased to say that the quality of the items supplied lived up to the high quality my wife and I were expecting. We would certainly use your company again and would have no hesitation in recommending your service to others. Keep up the good work! Alan Meddle Beds

I was very pleased with the service I received from you. A pre-sale enquiry was dealt with by return. Ordering from the on-line catalogue was simple and the well packed light fittings arrived promptly. I will use you again. Best regards Alex Sinclair Kent

Hello, The order was received promptly - excellent packaging/protection. I am delighted with the product and will use your site again regards Barrie Holt Leics

Sales Team, We have ordered products from you in the past - the quality is good and the delivery process is quick and simple - very easy to do business with you. Best regards, Paul Bennett Cheshire

Thank you for the fast delivery of my tiffany ceiling light, I am very happy with the quality, I shall shop with you again. regards Sharon Wells Rotherham

Thank you. All received intact - very well wrapped. I had almost forgotten about it! You were true to your word, almost, (you said about mid-August) and the lampshades are a perfect match. Regards, Ryan Bond. Kincardineshire

I ordered a number of light fittings and the quality of the product and service was excellent. Regards David Kelley Dorset

Hi, Thanks for sending the receipt for the Fantasia fan I purchased from you. I would like to thank you for your very prompt sale and delivery of the item. I rang on the Saturday to enquire about it, and was informed they were in stock and would be with me by Wednesday. I was pleasantly surprised when it did in fact arrive on the Tuesday,nicely packaged and just what I had ordered. I was very pleased with the whole process and would not hesitate to use your company again. Many thanks, Tony Knight Kent

Dear sirs, Thank you for the bodiam light received recently, well packaged and on time. Having previously ordered this light from a competitor who let me down time and again until i cancelled the order it was a pleasure to deal with your firm. i will definitely come back to you again. Best regards, Robin Eaton West Sussex

Service was great. We received them the next day and thank you so much for bringing error to my attention. At moment, we are awaiting electrician to put them up and all will be well. Thanks, Jo Deane B. Bradford Roxburghshire

Really good speedy service with good customer care, I actually got to speak to a human. I was disappointed when my fan was not in stock but you managed to find one and sent it out really quickly. I also find the web site quite informative which you don't always get on other sites. Best regards Sue Riley London

The light has been installed, looks very good and gives us the effect we were looking for. Thanks for your good - all round - service. Yours, N. Foster Derbyshire

Well packed, very promptly delivered, as described, quality high. What more could I ask for? Thank you. Michael Hammett Surrey

Many thanks - lights and bulbs received and very well packaged. Alternative delivery instructions if not at home were carried out as requested. We are taking the lights to Cornwall at the weekend and will be fitting them during the course of the week. They are just what we wanted. Sally Levkouskis Milton Keynes

Dear Lynn (Sales Team) Everything we ordered arrived in perfect condition and timing. We are absolutely delighted with the finish and quality of all the items bought. The wall lights and flush ceiling lights were all easily fitted yesterday, we look rather like Blackpool illuminations compared to what had been in place before. The new fittings give a bright crisp clean light as well as the added benefit helping the environment with their low energy saving components. This might sound like an advert except it is all very true, from experience! Thank you all so much for providing us with such a high quality product with good information to back the product up and then the ease of ordering over a secure site. The excellent choice, product and service you provided meant also that you saved us from a great deal of time and effort looking elsewhere. Its really good to have you on our contacts list and I will most certainly be ordering more wall lights in due course. Meanwhile thank you all again very much indeed. Best Wishes Marcella Paterson Scotland

Hi there...our fan is now fitted and we are very happy with it. The fan is very silent and on a warm night works really well. We have it in the bedroom which is at the top of the house. Thanks very much regards Wendy Cootes Stratford on Avon

Hi, Just wanted to say, thank you for the good quality service your company provided in relation to a lighting order we placed recently. We spent a long time looking on many websites and could not find what we were looking for. We found your website very easy to use and felt that it was very clear. We were looking for wall lights suitable to be put onto a dimmer switch. All of the other websites we used did not make it clear, whether the lighting they sold was suitable for ths purpose, making it difficult to make an infomed decision. I also found it very useful to be able to add comments regarding special conditions onto the delivery details. Both me and my partner work shifts and being able to request delivery to a neighbour is a real time saver and cuts out the hassle of a visit to the Post Office! We received the products in good time and are very happy with them. Many thanks and kind regards, Dawn Osborn East Sussex

Thank you so much for the prompt delivery. Two days from order to receipt - excellent. We would definitely use you again and recommend your business if asked. Many thanks once again. Rosemary Cattanach Lincs

I found the website easy to navigate and the pictures very good. However I assumed the max. drop was just the chain, this was not the case it included the light aswell. We were therefore slightly disappointed with the short drop of the chanderlier, we needed something a bit longer to fit over a void. Having said this we were very pleased with the light as it was just what we were looking for. The delivery was very prompt and the chandelier was very well packed up. Thank you very much for an excellent service. Ruth And Ken Williams Dumfries and Galloway

I did want to thank you for the excellent service and the top quality of the product itself. You answered my intial e mail enquiry very promptly and the ceiling fan is great quality and working perfectly. Best wishes Sue Bartlett Redhill

Thank you, we have received the lights and are very pleased with them. Thank you for the prompt and efficient service. Suzanne Smith Devon

Sale team, The light/fan arrived the next day and it is now fitted and running quietly and smoothly, a great item matched by great service. C Jones Gloucestershire

I acknowledge receipt of my order and the items look in good order on initial inspection. I'm impressed by the speed of your delivery of the items I purchased. The electrician will be fitting the lights for me next week. If there are any problems then, I will get in touch. I have bought other light fittings from you on a previous occasion and I confirm that I am very pleased with the quality of the products and the speed of the transaction. Yours sincerely Lily May Leicestershire

Thank you for the prompt and efficient service. All three light fittings arrived exactly as ordered and on the third working day as promised. Kind regards Elizabeth Leach North Yorkshire

Excellent website. Great products. Fast delivery. I'm sure I shall buy from you again! Barry West Cambridge Many thanks for your prompt and efficient delivery of our order. The items were just as advertised and have transformed the look of our new kitchen. Your service has been impeccable and we will be ordering again from you in due course as we decorate the house through. Thank you once again. Yours Jonathan Ward Essex

Hello, The service received has been first class - we made our order by internet on Wednesday evening and the fan was with us on Friday morning. The fan itself was excelent quality and was fitted Friday evening. I would have no hesitation in recommending your company. Regards Paul Evans Monmouthshire

Hello, Sorry for the delay in replying to your e-mail. I received my order last week. The fan/light is now installed and looks lovely and works perfectly ( just as I expected from Fantasia ! ) and the speed of delivery was excellent. Thank you for an excellent, reliable, and friendly service - I will not hesitate to purchase from you again in the future. Many Thanks Justine Dent Lincolnshire

Excellent service thank you. Light is of good quality. We shall be back. D. Oakley Oxon

Thank you for our receipt and your service. The lights arrived safely at the end of last week, we are in the midst of moving into our new house and the lights are to be installed later this week. Thank you for arranging direct delivery from the manufacturer and thank you for your professional attitude towards the delayed delivery, for offering the opportunity to cancel our order when we realised the manufacturer was out of stock and for keeping us up to date with progress. We are happy we did not cancel our order and we will be pleased to order from you in the future. Kind regards, Dr Graham Bown Buckinghamshire

We did receive the order within 2 days of placing which was much appreciated. Many thanks for the excellent service Regards Richard Waddington Beds

Hi Thanks for the fan which I received the very next day. I am absolutely delighted with the gorgeous fan and the service I got when I called your phone number and will definately recommend your web site and use the company again. Regards Mope Middlesex

Many thanks for the prompt delivery of the uplighters. They were well packaged and arrived within the timescales advised. First class service. Would definitely recommend this company. Regards Pat Bradbury Chesterfield

Friendly phone contact. Availability of item quickly checked and speedy delivery despite holiday period. Order confirmed via email. Would use again. R Scott Sutton Coldfield

Thank you for an efficent and responsive service. Lights arrived well packaged and in good time. Any supply delays were promptly communicated. Alisdair Gormly Edinburgh

Fast and reliable service, all goods recieved promptly and in good order. J G H Electrical Berwickshire